Paul Gorecki has a great new paper: A Code of Practice for Grocery Goods Undertakings and An Ombudsman: How to Do a Lot of Harm by Trying to Do a Little Good.
The subtitle is a nice summary.
(It has been suggested by some on this blog that the ESRI has no interest in regulation, turning a blind eye to unsavourary practices in many sectors. This is not true. We just wish we had the resources to do more in this area.)